Frequently Asked Questions

Yes. It does. The right mattress ensures a comfortable sleeping posture and a good night’s sleep. An uncomfortable sleeping surface leads to a night of tossing-turning, resulting in disrupted sleep. The mattress you sleep on also shapes your body posture over time.

SleepX uses the finest quality raw materials and laboratory tested PU Foams to make memory foam mattresses. Our memory foam mattresses retain their resilience as compared to conventional foams which degrade in quality over time, resulting in an uneven surface feel and mattress sagging. SleepX, aided by its state of the art labs, innovates advanced technologies to offer you a wide variety of products to choose from. Whatever your sleeping preference is, we have a personalised solution, just for you.

Innovative technologies from SleepX have developed mattresses with the right blend of comfort and support required for diversified body types unique to every individual. This personalised comfort ensures a deep relaxing sleep.

Buying SleepX products from our official brand website, www.sleepx.com, will help us to serve you all with an internal team of experts. In addition, all mattress purchases made through our official website comes with a 100 nights free trial.

Irrespective of the source of purchase, in case you are looking for any support, we are always here to help.

Neem Fresche© is an exclusive technology that protects you and your loved ones from germs and dust mites that cause breathing problems and allergies. All SleepX products are treated with Neem Fresche© at the time of manufacturing. It is effective even after a long period of use and multiple washes.

An overly soft mattress does not maintain the natural spinal shape whereas a hard surface leads to a sore body. The right mattress maintains a perfect blend of comfort for the body and support for the spine. It also relaxes the major pressure points of the body.

The maintenance of a mattress plays a major role in its durability and hygiene. To make your mattress last longer, rotate it periodically and use a mattress protector to protect it from spills and stains. Also, put your mattress out in the sun every 6 months, if possible.

While back or stomach sleeping eases spinal stress and is recommended by physicians, it depends upon the sleeping habit of the individual. Check out our guide to learn more.

A 'mattress in a box' (or bed in a box) is simply a mattress that has been compressed to fit into a box. Once the box and packaging are removed, the mattress decompresses to become just like any other mattress. A mattress in a box retains the same quality as a non-mattress in a box product. It offers convenient shipping and storage (before opening). Once opened, it cannot be decompressed again.

Yes, it does. A pillow should provide relaxing support to your head and neck in different sleeping positions. Using the wrong pillow can lead to neck and shoulder pain.

A fibre pillow should be replaced every year. A Flexi PUF pillow can ideally be replaced after 2.5-3 years.

The required mattress size depends upon the size and design of the bed. Click here for more details.

In both sizes, the length is the same. While the queen mattress dimensions are 60 inches (5 feet) in width by 80 inches (6 feet, 8 inches) in length, the king mattress dimensions are 76 inches (6 feet, 4 inches) in width by 80 inches (6 feet, 8 inches) in length. Both sizes can accommodate two people.

The firmness depends on either the specific health requirement of the body or personal comfort preference. Our recommendation engine helps you define your sleeping preference and, our exclusive mattress selector tools help identify the specifics for your mattress choice. Examining the two, we suggest mattresses from our collection of memory foam mattresses and comfort products that match your preferences.

Cleaning mattresses periodically increase their durability. Its periodic sanitization and health check-up prevent the breeding of germs and allergens for health, hygiene and bad odour.

You can do surface cleaning with mild liquid soap and a soft fabric cleanser. It is better to prevent spills and stains by using a mattress protector which is washable. They also keep mattresses fresh after years of use.

Mattress protectors protect your mattress against moisture, accidental spills, stain & bed bug bites and enhance mattress life. Moreover, it does not let you compromise on the comfortable feel of your mattress and enhances it instead.

Yes. We offer No Cost EMI facility through various banks.

You can view our Return and Exchange Policy here.

Yes, we offer cash on delivery.

Check out our Terms and Conditions and Return Policy to learn more.

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No. We do not ship abroad.